Operations Plan


Activity DetailsResponsible Person Frequency
Customer Consultation & Project PlanningMeet clients, understand modification needs, create quotes, finalize design/customization plans.Owner / Sales & Consultation ManagerDaily
Procurement of Parts & MaterialsOrder specialty parts, tools, accessories; manage supplier relationships; track inventory levels.Procurement Manager / OwnerWeekly or As Needed
Vehicle Modification & Quality ControlPerform mechanical, electrical, and cosmetic modifications; ensure all work meets safety and performance standards; conduct test drives.Lead Technician + Modification TeamDaily
Marketing, Social Media & Customer Follow-UpManage social media posts, upload before/after photos, respond to inquiries, gather customer feedback, manage promotions.Marketing Manager / OwnerDaily to Weekly